1. Introduction
New Look Accountants and Corporate Solutions (“NLACS”, “we”, “us”, “our”) is committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) and other relevant legislation.
2. Information We Collect
We collect and process personal and business information to provide our professional accounting, tax, payroll, and consultancy services. This may include:
- Full name, ID number, company registration number
- Contact information (email, phone number, physical address)
- Financial and banking details
- Employment and payroll information
- Tax reference numbers
- Business documents (CIPC, SARS, PAYE, UIF, BBBEE, etc.)
- Website usage data (if applicable)
3. How We Collect Your Information
We collect personal information directly from:
- You or your authorized representative (via email, phone, forms, or consultations)
- Public platforms (CIPC, SARS, etc.) for verification purposes
- Our website (if you complete a contact form or use other interactive features)
4. Why We Collect and Use Your Information
We process your personal information for the following purposes:
- To provide accounting, tax, payroll, and advisory services
- To register your business or file statutory returns on your behalf
- To comply with legal obligations (SARS, CIPC, PSIRA, etc.)
- To communicate with you regarding your services, invoices, or updates
- To improve our services and customer experience
5. Sharing Your Information
We may share your personal information with third parties only when necessary and lawful, such as:
- Government institutions (SARS, CIPC, Department of Labour, PSIRA, etc.)
- Subcontractors or service providers involved in delivering services (under confidentiality agreements)
- Legal or regulatory authorities when required by law
We do not sell or distribute your personal information to unrelated third parties.
6. Data Security
We take all reasonable steps to ensure that your information is kept secure and protected from unauthorized access, alteration, or loss. This includes:
- Secure digital storage and password protection
- Limited access to sensitive information
- Confidentiality agreements with staff and service providers
7. Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal data
- Object to processing of your information
- Withdraw consent (where applicable)
Requests can be made by contacting us directly at info@nlacs.co.za.
8. Cookies and Website Data
Our website may use cookies or similar technologies to enhance user experience. This data is used for analytics, security, and website performance purposes. You can disable cookies in your browser settings if you prefer.
9. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.
10. Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting.
11. Contact Us
If you have any questions or concerns about this policy or your personal information, please contact:
New Look Accountants and Corporate Solutions
📧 info@nlacs.co.za
📞 +27 79 530 0468